Key Performance Indicators

Key Performance Indicators – How can you test your Business Continuity Plan and measure the results? Specific to your organization Set Key Performance Indicators and test them during exercises and

Business Continuity Exercise Checklist

Business Continuity Exercise Checklist What should you include when preparing a Business Continuity Exercise Checklist? Objectives You need to outline which plans are being tested and the learning outcomes you

Compliance

Compliance – what should organizations calculate when it comes to Business Continuity Planning and Disaster Recovery? Only focusing on calculating the number of Business Impact Analyses, Risk Assessments, testing, etc.

Consultant

The rise of the Consultant – Have you noticed a shift in working arrangements from more permanent employees towards more Consultants? I recently attended a PwC Panel Discussion on the

Security

How can you make your workplace more secure? I was recently invited by Scott Harris from Workforce Resilience to attend his “Active Armed Offender and Human Behavior Seminar” – it

Emergency Management

What is the difference between Business Continuity Management and Emergency Management? Business Continuity Management: Preparing for any incident Loss of People, Premises, Infrastructure, Supply Chain, Reputation, Resources Emergency Management: How

Business Continuity Management Guidelines

Business Continuity Management Guidelines – Are there any requirements or best practices for implementing Business Continuity Management in public traded companies? Compliance with ISO 22301 The culture needs to change,

Playbook or Runbook?

What is the difference between a Playbook and a Runbook? The concepts are very similar but are generally used in different contexts. A Runbook usually refers to computer systems or

Confidential Information

How can you prove you have a solid Business Continuity Plan, without revealing the Confidential Information inside? A Business Continuity Plan is often prepared because somebody has asked to see

Business Continuity Exercises and Tests

Business Continuity Exercises and Tests What best practice is there for training and exercising within Business Continuity/Emergency Planning? Regular Mix of small and large exercises Departmental and whole of organization

Continuous Improvement

Continuous Improvement How does Business Continuity Management incorporate Continuous Improvement? Feedback from BCP Builder Community on LinkedIn: Debriefs Hot and Cold Debriefs should be conducted following all incidents and exercises.

Community

Community Working Groups How can you contribute to Community Resilience? Attend local working groups to strengthen public and private sector relationships. These may be held after a crisis has occurred,

Supply Chain Management

What is the most effective Supply Chain Management strategy? BCP Builder features in the below article on Supply Chain Management strategies. I took a Business Continuity Perspective based on my

What is Resilience?

What is Resilience? How can you define or implement indicators for Organizational Resilience? Blame Culture It is important to avoid creating a “blame culture” within your organization. This can make

Debriefing

Debriefing What is the best way to collect valuable information from front line staff that participated in an emergency response within your organization? My recommendation is to hold a hot-debriefing

New Normal

What do you think is the best terminology to use after an incident? Bounce Back Bounce Forward Find your ‘New Normal’ Something else? Here is some feedback on the above